Shipping Information
Shipping Information
We want your order to arrive safely and as quickly as possible. Please review the shipping information below before placing your order.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During holidays, promotions, or periods of high order volume, processing may take a little longer.
Estimated Delivery Time
After your order has been processed, estimated shipping time is approximately:
- United States: 7–12 business days
- Other destinations: delivery times may vary depending on location and local carrier conditions
Please note that delivery estimates are not guaranteed and may be affected by customs, weather, carrier delays, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Tracking updates may take 24–48 hours to appear after the package has been handed over to the carrier.
Shipping Address
Please make sure your shipping address is complete and accurate before submitting your order.
If you notice an incorrect address after placing your order, please contact us as soon as possible. We cannot guarantee that the address can be changed once the order has entered processing or has already shipped.
Delayed Packages
Occasionally, packages may experience delays while in transit. If your tracking information has not updated for several days, please allow additional time for the carrier to process the shipment.
If your order is significantly delayed, please contact us and we will be happy to help review the shipment status.
Lost or Missing Packages
If your tracking shows that your package has been delivered but you cannot locate it, please:
- Check around your property and delivery area.
- Ask household members or neighbors if they accepted the package.
- Contact the shipping carrier for additional delivery details.
If you still cannot locate the package, please contact us for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges, when applicable, are the responsibility of the customer unless otherwise stated at checkout.
Need Help?
If you have any questions about your shipment, please contact us and include your order number so we can assist you more quickly.